About Us, Support & Contact Information

VideoCharacterGenerator.com has been providing video information systems to businesses since 2003 in partnership with the VMC Channel. We have customers in all industries, including Hotels, Banks, Schools, Bars, Senior Care, Restaurants, Universities, Cable Companies, Prisons, Housing Associations and more. Over 25,000 locations use this technology to inform customers, residents, patients, students and more. We provide the latest cost-effective video information and character generator system. Our products are engineered to not only inform the end user, but also so staff members can manage messaging locally or with a PC over the Internet. Your satisfaction is guaranteed. Contact us today with any questions or order online!

 

 

Call or Purchase Online with product shipment within 24-48 hours using Google Checkout. All orders come

with 90 Days of Phone Support & 1 Year Hardware Warranty. You can be up and running in no time!

 

 

 

Questions, Quotes, Pricing Information, Dealer Pricing
contact@VideoCharacterGenerator.com

347-621-1826

Mon-Fri 9am - 5pm

 

 

 

Return/Cancellation/Shipping Policies

 

Online order Cancellations are valid with 24 hours. Orders can be returned within 3 business days if package is unopened. All orders come with 1 year warranty and therefore can be replaced if malfunction should occur. This warranty can be upgraded to 4 years for $99 a year and extends initial 90 days of phone support.

 

All prices exclude UPS or Fedex ground shipment. If your order multiple items, we will consolidate your order to one unless different shipping addresses are provided. You will receive an email confirmation confirming your order shortly after you order. Please direct any questions you have to an order to order@videocharactergenerator.com

Dealer questions please email dealer@videocharactergenerator.com